Customer Service just sucks….

I have had a problem for now almost 2 months in which I have been trying to resolve.  At first it seemed like I would resolve my problem; however, as the time ticks, it seems to get worse.  I had to continually call the office to speak to a manager and on top of that, today took the cake!   I was given an appointment to help resolve my problem, but I was not available.  I told the company my availability however, they took it upon themselves to come when they wanted to.  I was so angry that I called the corporate office and now my case has been escalated to the Regional level due to the local offices lack and or ability to resolve my problem.  This makes me angry and not trusting the process….

Mussings of Life